User Manual
FleetLinq User Manual & Tier Features
Welcome to FleetLinq, the premium operating system for modern fleet management. This manual outlines the features, limitations, and operational polices for each subscription tier.
1. Subscription Tiers & Feature Matrix
| Feature | Accelerator | Professional | Elite |
|---|---|---|---|
| Max Vehicles | 2 | 10 | 1000 |
| Transaction Fee | 5% | 2% | 0.5% |
| Dashboard & CRM | ✅ | ✅ | ✅ |
| Calendar & Manual Bookings | ✅ | ✅ | ✅ |
| Maintenance Tracking | ❌ | ✅ | ✅ |
| Analytics & Reports | ❌ | ✅ | ✅ |
| Online Booking Engine | ❌ | ✅ | ✅ |
| AI Fleet Diagnostics | ❌ | ❌ | ✅ |
2. Tier Details
Accelerator (The Foundation)
Designed for emerging rental companies getting their operations off the ground.
- Vehicle Limit: Strictly 2 active vehicles.
- Core Tools: Basic dashboard, customer relationship management (CRM), and manual booking entry.
- Fee: A 5% transaction fee applies to all processed bookings.
Professional (The Growth Engine)
For companies scaling their fleet and seeking automation.
- Vehicle Limit: Up to 10 active vehicles.
- Advanced Tools: Full analytics suite, maintenance logging, digital contract management, and a public-facing online booking engine.
- Fee: A reduced 2% transaction fee.
Elite (The Enterprise Powerhouse)
Unrestricted power for large conglomerates and nationwide fleets.
- Vehicle Limit: Up to 1,000 active vehicles.
- Exclusive Tools: AI-driven predictive maintenance diagnostics for proactive fleet management.
- Fee: Our lowest transaction fee at 0.5%.
3. Important Billing Policies
The 7-Day Grace Period
If your subscription is downgraded or expires while your fleet exceeds the limits of your new plan (e.g., having 5 vehicles while on the Accelerator tier), you are granted a 7-day grace period. During this time, you must either re-upgrade or remove the excess vehicles.
Hard Lock Enforcement
Upon the expiration of the 7-day grace period, a Hard Lock will be automatically applied.
- Access to all vehicles exceeding your plan's limit will be restricted and hidden.
- Functionality for these vehicles (bookings, maintenance) will be suspended.
- Reactivation Surcharge: Restoring data after a Hard Lock may incur a service fee to synchronize and re-verify your fleet status.
4. Getting Started
Security
FleetLinq uses secure 6-digit One-Time Passwords (OTP) for all logins. Ensure your registered email is accessible at all times to prevent lockouts.
Support
For technical assistance or tier upgrade inquiries, contact our team at:
Email: fleetlinq.on@gmail.com
FleetLinq: Drive Smarter.